Legal notice

Privacy information for room enquiries

When you send a no-obligation room enquiry using our form, we process your details to check availability, respond to your enquiry and, where applicable, prepare a booking.

Data controller

Irmgard Flonner, Kampsteiner Schwaig, Molzegg 47, 2880 Kirchberg am Wechsel, Österreich. E-Mail: schwaig@kampsteiner.at, Telefon: +43 664 3257479.

What information is processed?

Arrival and departure dates, number of guests, children by age group, dogs, preferred room, full name, email address, telephone number and any voluntary message. Please do not include sensitive information unless necessary.

Purpose and legal basis

We process your information to handle your enquiry and take pre-contractual steps at your request (Article 6(1)(b) GDPR). We do not use these details for marketing without separate consent.

Transfer and recipients

Your details are processed through our website form and sent by email to schwaig@kampsteiner.at Our web hosting and email providers may technically access this information when providing their services. Other disclosures take place only where necessary to process a booking or required by law.

Retention period

We retain enquiries only as long as needed to process them, answer follow-up questions and protect legitimate claims. If a booking is made, statutory retention requirements may apply to related records.

Your rights

Under the GDPR, you may have rights of access, rectification, erasure, restriction, data portability and objection. Please contact schwaig@kampsteiner.at. Du kannst dich außerdem bei der Austrian Data Protection Authority regarding data protection.

Providing your information

We need the fields marked as required to handle your enquiry and contact you. The form cannot be submitted without them. An enquiry is not a confirmed booking.